Terms of Service
These Terms of Service (“Terms”) govern your access to and use of Raven, a software platform operated by Fleet Innovations Limited (“we”, “us”, “our”), a company registered in Ireland.
By creating an account or using Raven in any way, you confirm you have read, understood, and agree to be bound by these Terms in full. If you do not agree, you must not use Raven.
1. What Raven Is (and Is Not)
1.1 Raven is a software automation tool. It connects to your existing Polymarket account and automates the placement of trades on that platform based on configurable signal criteria, including data sourced from social media platforms.
1.2 Raven is not a financial services provider. Raven is not a broker, investment manager, financial advisor, or regulated financial institution of any kind. We are not authorised or regulated by the Financial Conduct Authority (FCA), the Central Bank of Ireland (CBI), the European Securities and Markets Authority (ESMA), or any other financial regulatory body.
1.3 Nothing on Raven — including signals, backtest results, paper trading results, charts, performance statistics, AI-generated analysis, strategy recommendations, or any other output — constitutes financial advice, investment advice, or a recommendation to trade. All output is provided for informational and automation purposes only.
1.4 You must not treat anything produced by Raven as a basis for financial decisions. You are solely responsible for all trading decisions and outcomes.
2. Eligibility
2.1 Age. You must be at least 18 years of age, or the age of majority in your jurisdiction if higher, to use Raven.
2.2 Jurisdiction — your responsibility. Prediction market contracts, including those traded on Polymarket, may be restricted, prohibited, or regulated in your jurisdiction. Specifically:
- Binary option contracts are banned for retail consumers in the United Kingdom under FCA rules.
- Binary option contracts are subject to restrictions for retail consumers in the European Union under ESMA guidelines.
- Polymarket is not available in all jurisdictions and may geoblock access based on your location.
By creating an account and using Raven, you confirm and warrant that:
(a) You have independently verified that accessing and trading on Polymarket is legal in your jurisdiction;
(b) You are not located in, resident of, or accessing Raven from a jurisdiction where use of Polymarket or prediction market trading is prohibited or restricted;
(c) You accept sole responsibility for your compliance with all applicable laws and regulations in your jurisdiction;
(d) You will stop using Raven immediately if your jurisdiction status changes.
2.3 We make no representation as to the legality of Raven or Polymarket in any jurisdiction. We are not responsible for your failure to comply with local laws.
3. Beta Status
3.1 Raven is currently provided as beta software. This means the platform is still under active development, may contain bugs or errors, may behave unexpectedly, and may be changed, suspended, or discontinued at any time without notice.
3.2 Beta access may be granted to selected users at our sole discretion. Beta access does not constitute a contractual right to continued service.
3.3 You acknowledge that beta software carries elevated risk. Features may be removed, changed, or may malfunction without warning. Data — including trade history and account information — may be lost or reset during the beta period.
3.4 No compensation or refund will be issued for losses, missed trades, or disruptions arising from the beta status of the platform.
4. Automated Trading Risks
4.1 You acknowledge and accept the following risks inherent in automated trading:
(a) Execution risk. Automated systems may fail to execute trades, execute them at unintended prices, execute duplicate trades, or fail silently without warning.
(b) Speed risk. Automated systems can enter and exit positions at speeds that may result in larger losses than manual trading.
(c) Signal risk. A signal that performed well historically may perform poorly or negatively in future market conditions. No signal is guaranteed to be profitable.
(d) Overfitting risk. Backtest results may reflect overfitting to historical data and may not be representative of future performance.
(e) Data risk. Signal data sourced from Twitter/X or other third-party platforms may be delayed, incomplete, inaccurate, or missing entirely. We make no warranty on the quality, timeliness, or completeness of social media data.
(f) Model risk. AI and large language model (LLM) components used in signal scoring may produce inaccurate, misleading, or incorrect assessments. LLM-generated outputs are experimental and must not be treated as authoritative analysis.
(g) Total loss risk. You may lose all capital deployed through Raven. You should never trade with money you cannot afford to lose.
4.2 You accept all risks in clause 4.1 in full and without reservation.
5. No Fiduciary Duty
5.1 Raven is a software tool. We are not your agent, trustee, or fiduciary. No fiduciary relationship exists between you and us at any time.
5.2 We have no duty to act in your best interests, to monitor your account, to intervene in trades, or to take any action to protect your capital.
6. Polymarket and Third-Party Platform Risk
6.1 Raven operates by integrating with Polymarket’s API. We have no affiliation with, endorsement from, or control over Polymarket or its parent entities.
6.2 Your use of Polymarket is governed separately by Polymarket’s own Terms of Service. You are responsible for complying with Polymarket’s terms independently of these Terms.
6.3 We are not liable for any of the following:
(a) Changes to Polymarket’s API, trading rules, fee structures, or terms of service;
(b) Polymarket suspending, restricting, or terminating your account for any reason;
(c) Polymarket becoming unavailable, going offline, or ceasing to operate;
(d) Market resolution disputes, incorrect market resolutions, or settlement errors on Polymarket;
(e) Any loss arising from Polymarket’s actions, inactions, or platform failures.
6.4 Similarly, we are not liable for disruptions or changes to Twitter/X, SocialData, or any other data source used in signal generation.
7. Wallet and Credential Security
7.1 Raven does not custody, hold, or control your funds at any point. All funds remain in your Polymarket account and wallet at all times.
7.2 To use Raven, you may be required to provide API credentials, wallet addresses, or authentication tokens related to your Polymarket account. You are solely responsible for:
(a) The security of any credentials you provide to Raven;
(b) Ensuring your credentials are not shared with any other person;
(c) Revoking credentials if you believe they have been compromised;
(d) Any losses arising from unauthorised access to your credentials.
7.3 We store credentials using industry-standard encryption. However, no system is completely secure. You accept the residual risk of credential storage.
8. Limitation of Liability
8.1 To the maximum extent permitted by applicable law, our total aggregate liability to you for any and all claims arising out of or related to your use of Raven shall not exceed the total subscription fees paid by you to us in the three (3) calendar months immediately preceding the event giving rise to the claim.
8.2 We shall not be liable under any circumstances for:
(a) Loss of trading profits or capital;
(b) Missed trading opportunities;
(c) Losses arising from signal failures, backtest inaccuracies, or incorrect AI/LLM outputs;
(d) Losses arising from platform downtime, service interruption, or data loss;
(e) Losses arising from Polymarket’s actions or failures;
(f) Any indirect, consequential, special, incidental, or punitive damages of any kind;
(g) Losses arising from your failure to comply with these Terms or applicable laws.
8.3 Some jurisdictions do not allow the exclusion or limitation of certain types of liability. Nothing in these Terms limits liability which cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
9. Service Availability
9.1 We do not guarantee any particular level of uptime or availability. Raven may be unavailable at any time for any reason, including scheduled maintenance, unscheduled outages, or infrastructure failures.
9.2 We will use reasonable efforts to restore service in the event of an outage, but accept no liability for losses resulting from downtime.
9.3 We reserve the right to suspend or discontinue Raven, or any part of it, at any time with or without notice. Discontinuation of the service does not entitle you to a refund except where required by applicable consumer law.
10. Subscriptions and Payment
10.1 Access to Raven may require payment of subscription fees. Fees, billing cycles, and tier features will be displayed on the platform at the time of subscription.
10.2 Subscription fees are generally non-refundable except where required by applicable Irish or EU consumer law. The EU Consumer Rights Directive provides a 14-day cooling-off period for digital services purchased online; by explicitly requesting immediate access to the service at the time of purchase, you may waive this right.
10.3 We reserve the right to change pricing with reasonable notice. Continued use of the service following a price change constitutes acceptance of the new pricing.
11. Acceptable Use
11.1 You agree not to:
(a) Use Raven in any jurisdiction where doing so is illegal;
(b) Use Raven to manipulate markets or engage in any form of market abuse;
(c) Attempt to reverse-engineer, decompile, or extract the source code of Raven;
(d) Share your account or credentials with any other person;
(e) Use Raven in a manner that could harm, overload, or impair our infrastructure;
(f) Attempt to circumvent any technical restrictions or rate limits imposed by Raven or Polymarket.
12. Intellectual Property
12.1 All software, code, documentation, designs, and content comprising Raven are owned by Fleet Innovations Limited or its licensors. Nothing in these Terms grants you any ownership rights.
12.2 You retain ownership of any data you upload or input. By using Raven, you grant us a limited licence to process that data solely to provide the service.
13. Privacy and Data
13.1 We process your personal data in accordance with our Privacy Policy, which forms part of these Terms. By using Raven, you consent to that processing.
13.2 We will not sell your personal data to third parties.
14. Termination
14.1 You may terminate your account at any time by contacting us or using the account deletion function within the platform.
14.2 We may terminate or suspend your access at any time, with or without cause, with or without notice. Grounds for termination include but are not limited to: breach of these Terms, suspected fraudulent activity, or cessation of the service.
14.3 On termination, your right to use Raven ceases immediately. We may retain certain data as required by law or legitimate business interests.
15. Changes to These Terms
15.1 We may update these Terms at any time. We will notify you of material changes via email or in-app notification at least 14 days before the changes take effect.
15.2 Continued use of Raven after the effective date of changes constitutes acceptance of the updated Terms.
15.3 If you do not accept updated Terms, you must stop using Raven and terminate your account.
16. Governing Law and Disputes
16.1 These Terms are governed by the laws of Ireland.
16.2 Any dispute arising from these Terms or your use of Raven shall be subject to the exclusive jurisdiction of the courts of Ireland, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.
16.3 Nothing in this clause prevents you from bringing a claim in your country of residence if you are a consumer and applicable law grants you that right.
17. General
17.1 Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding Raven.
17.2 Severability. If any provision of these Terms is found to be unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force.
17.3 Waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
17.4 Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights to a successor entity.
18. Contact
For questions about these Terms, contact us at:
Fleet Innovations Limited
Ireland
legal@raventrading.ai